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The City of Mandurah Online portal is the main way to lodge, track and pay for applications. You can use the portal 24 hours a day, 7 days a week.
There are two separate portals used at the City of Mandurah. If you need access to both, you must use a different email address for each portal.
City of Mandurah Online is used to lodge applications, register animals, report issues and manage payments. To register, complete the online registration form. The form will ask you a series of questions to set up the right account type for your needs.
If you are registering as a staff member or on behalf of an organisation, your account won't receive a verification email straight away. We'll manually review and activate your account within 3 business days and contact you if we need more information.
The Supplier Portal is a separate portal for businesses supplying goods, services or works to the City. It is used to manage quotes, tenders, purchase orders, financial transactions and qualifications. See the Tenders and Quotations page for more information and to register.
- Log in to City of Mandurah Online and select the 'Enquiries' tile
- Choose the application type you want to submit
- Search for the relevant property or land parcel
- Complete all required fields and upload your supporting documents
- Review the summary, accept the terms and conditions, and click 'Lodge and Pay Later'
- Your application reference number will be confirmed on screen and an invoice sent to your email
To track an existing application:
- Log in to City of Mandurah Online and click "My Lodged Applications"
- Search for your application and click to view it
- Select "Application Stream" to see key dates and milestones
Once you have lodged your application, you will receive an invoice by email. You can pay this invoice through City of Mandurah Online. Payments can also be made in person at the City's Customer Service Centre.